Privacy policy
Privacy Policy
This policy explains how Everbrio Home collects, uses and protects your personal information when you visit our store or make a purchase.
Information we collect
- Order information: your name, email, phone number, billing and shipping address, and what you bought. Payment details are handled by our payment processor through Shopify's checkout; we don't store full card numbers.
- Device and browsing information: such as IP address, browser type, pages viewed and how you reached our site, collected through cookies and similar technologies.
- Communications: anything you send us by email or through our contact form.
How we use it
- To process, ship and support your order, including order and shipping updates
- To answer questions and handle returns and warranty claims
- To prevent fraud and keep our store secure
- To improve our website and understand how visitors use it
- To show you relevant advertising, including on Meta (Facebook and Instagram), where permitted by law
- To send marketing emails if you've opted in — you can unsubscribe any time from the link in any email
Who we share it with We share information only with service providers that help us run the store — including Shopify, payment processors, our fulfillment and shipping partners, and advertising and analytics providers — and only as needed for those purposes. We may also disclose information when required by law. We do not sell your personal information.
Cookies We use cookies to keep your cart working, remember preferences, measure site performance and support advertising. You can control cookies in your browser settings; some features may not work if they're disabled.
Your rights Depending on where you live, including California, you may have the right to access, correct or delete your personal information and to opt out of certain uses such as targeted advertising. To make a request, contact us through our Contact page. We won't discriminate against you for exercising these rights.
Data retention We keep order information as long as needed to fulfill orders, handle returns and warranty claims, and meet legal and tax obligations.
Children Our store isn't directed at children under 16, and we don't knowingly collect their information.
Changes We may update this policy from time to time. The latest version is always posted here.